Endure Beaty System Support Ticket - North York

Misleading advertising - Endure Beauty System

Created By: Laurieismad's Picture Laurieismad Last Reply: 's Picture
Priority Level: [Medium] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 1
Product: Endure Beauty System

Watch for this company and their misleading advertising! I agreed to a sample for a 14 day trial to be shipped for just the cost of shipping ($3.28 CDN). A few weeks later, I received another shipment - I thought in error, but apparently I was signed up for auto shipping and the charge was $172.41 CDN. I did not see anywhere that I was required to cancel within a 14 day period. I obviously missed the fine print! When a third shipment came with a charge of $175.17 Cdn, I was finally able to find a phone number on my credit card statement so I phoned to complain. First the woman told me she could only refund 50% of my last shipment, but nothing for the first one because it was more than 30 days ago. After I persisted in saying how deceptive they were, she spoke to a supervisor who agreed to refund the entire last shipment cost if I returned it. However, they would not refund the first shipment cost of $172 because it was more than 30 days ago. I had not even opened the bottles from either of these last 2 shipments and I want my $172.41 refunded as well. They do not include a phone number to call on their packing slip so I had to dig to find one. I believe their marketing is very underhanded. I have just spent $180 for a "free" trial. Beware of this company. I intend to also complain to the Better business Bureau.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Endure Beaty System Reviews and Complaints More Endure Beaty System reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Endure Beaty System reviews and tickets

Similar reviews and tickets


[Top]
User:   Password:   Remember     Forgot?

Customers Review.    Businesses Reply.    Everybody Wins.

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team